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Request a return
Contact our support team with your order details and reason for return.
Your satisfaction matters. Find out how returns work and what to expect when requesting a refund.
Explore the process ↗Refund method and timeline are shared once your return is approved.
We keep the process clear, so you always know what happens next.
Contact our support team with your order details and reason for return.
Our team will check your request and confirm the next steps.
Follow the return instructions shared by our support team.
Once approved, your refund will be processed according to the policy.
A quick guide to help you understand your return eligibility.
Contact support with your order details and evidence.
Product type and reason for return will be considered.
Eligibility is subject to LensMartIndia's return policy. Our support team will confirm the details for your order.
Once your return is approved, we will explain the refund method and the expected processing time.
Need help with a refund? Get in touch ↗Refunds are generally issued to the original payment method, subject to processing rules.
An eligible refund may require bank details or another approved refund method.
The timeline will be communicated after approval and may vary by payment provider.
Still unsure about something? Start here, or reach out to our support team.
Contact support ↗Contact our support team with your order number, product details and reason for return. Our team will guide you through the process.
Our support team can help you understand your return or refund options.